hostile and aggressive behaviour or disagreements.
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Type: Glossary
strategies to resolve disagreements and aggression.
Type: Glossary
adding new, unrelated goods and services to the product base of a business.
Type: Glossary
people with specialist skills who work for a business for short periods or on a part-time basis...
Type: Glossary
measures increases in consumer prices; the production price index (PPI) measures increases in...
Type: Glossary
(also called customers) people who buy goods and services offered by the business in order to...
Type: Glossary
(also called kaleidoscopic packaging) packaging continually changes to reflect a series/...
Type: Glossary
the principal that means the business will continue even if the owner dies or leaves.
Type: Glossary
(also called flow production) products flow continuously from one point to another. Mass...
Type: Glossary
an agreement between two parties. It can be verbal or written.